Keep an eye on the EA Help ( Twitter account for everything from outage info to news about the EA app.Join the EA app boards on Answers HQ to get help from other players and chat with the community.See our steps to clear your cache if your EA app is stuck. If that doesn’t work, restart your computer. Try restarting the application and close all apps running in the background. I can't launch the EA app or a game in the app I can’t find my games in my Library.įollow our troubleshooting steps to find your games, expansion packs, and downloadable content (DLC). If you can’t find games in your Library or your games aren’t downloading, try clearing cache using App Recovery to fix the problem.Ĭlick Sign out from the menu icon (three stacked lines) to log out from your EA Account.Ī pop-up will appear where you can sign in with a different EA Account or link to a platform account. If you need to restart the app, select Restart app. If you need to share diagnostic information with us, use the EA Error reporter. To change your status, choose any option from Online, Away, and Invisible on this menu.ĭo you have questions about an issue related to a game or the app? Go to Help and select Visit Answers HQ to get help from other players. Go to Edit Avatar to select a new avatar.Open My Profile from the menu above the console icons.To bring up this menu, drag your cursor over to the blank space between your avatar and the console icons. Set a nickname by selecting My profile from the menu. If you have trouble reading the text, use the Zoom in and Zoom out options to improve your view. Use the Notifications panel to choose how you want to be notified.To control how you get notifications in the EA app: Open Application Settings and then use these steps to change language settings in the EA app. To see the EA app in the language you want, go to the Settings panel from the menu icon (three stacked lines). Unsure if you should age up your child’s account to a teen account? Read up to know more about teen accounts and when to upgrade a child account to a teen account. Here you can add teen accounts, track playtime, and set spending limits. Open Settings and select Family Playtime. Got a teen in the family? Track their playtime through the EA app. See how to turn on playtime tracking from My Playtime in Settings. Click Manage under My profile to go to your account settings.Click on the menu icon (three stacked lines) at the top corner.Log in to your EA Account through the EA app.You can access the My Account page via the EA app to edit your name, email address, EA ID, password, and more. Use it to edit your account details, change language preferences, track playtime, manage how you receive notifications, and more. You’ll find Settings in the menu icon (three stacked lines) at the top corner. If you get a friend request, you’ll find them under Friend requests right below your avatar. To chat with a friend, click on a friend’s name for the chatbox to appear. Once a friend accepts your request, their name will appear on the Friends tab below your avatar. Drag your cursor over to the blank space between your avatar and the console icons to pull up the menu. Here's more info on how to redeem product and promo codes.Ĭheck out how to add friends or import them from other platform accounts using the Find Friends button from the menu under your EA ID. If you have a promotional code for a discount on your purchase, you can redeem it during checkout when you buy a game. If you have a product code, redeem it from My Library. You can redeem product codes to get games, in-game content, and EA Play memberships. You can find all the games you bought in My Library. See how to buy games using the Browse option on the EA app. Here’s more info on how to download and play games in the EA app. You can head over to the Download Manager to see the status of your download.Īfter you finish downloading a game, you’ll find it under Installed games.ĭidn’t find the game you want? Double-check that you’re spelling the title of the game correctly and try again. Click on the game you’re looking for in the search results.Enter the name of the game in the search bar at the top.For more info on the EA app, see the EA app page.Ĭheck out the steps to download, install, and update the EA app.ĭid you move from Origin to the EA app? All your games and other content will automatically transfer over. The EA app is a platform where you can find and play EA games on PC. Learn how to add games to your Library, add friends, and more in the EA app.
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